Privacy Policy – Communication & Data Use

Information We Collect

El Rancho Nuevo may collect personal information you voluntarily provide through forms on our website, including your name, phone number, email address, and any information submitted within your message or feedback. We may also collect basic technical data such as browser type, device information, and website interaction data through cookies and analytics tools to improve user experience.

How Your Information Is Used

The information you provide is used to respond to inquiries, improve guest experiences, send updates about restaurant promotions or events, provide customer service, and deliver requested communications. Information may also be used internally to analyze trends, improve marketing performance, and enhance overall service quality.

SMS Opt-In & Communication Details

When you provide your phone number and consent through our forms, you agree to receive SMS messages from El Rancho Nuevo related to customer service, reservation updates, promotions, and restaurant announcements. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or request assistance by replying HELP.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security & Handling

El Rancho Nuevo takes reasonable administrative and technical measures to protect your personal information. Submitted data may be stored securely within our customer relationship management systems and marketing platforms to provide ongoing service and communicati